Privacy Policy

This Privacy Policy explains how Vanturis ("Vanturis", "we", "us", or "our") collects, uses, discloses, and retains information in connection with the Vanturis marketplace, Vanturis Passport, auctions, Vanturis Concierge, our Trust products, partner and provider coordination, and related websites and services (collectively, the "Platform"). It applies to visitors, registered users, sellers, dealers, buyers, partners, providers, and inquiry submitters. By using the Platform, you acknowledge the practices described here. Where a separate written agreement or a provider's own privacy notice applies to a specific service, that notice governs that service.

We collect the following categories of information, in each case only where actually applicable to how you use the Platform:

• Account and profile information — for registered users, the credentials and profile details used to create and secure an account. Session authentication uses HttpOnly, Secure cookies; we store password material only in salted, hashed form and never expose it.
• Inquiry and early-access information — the name, email address, optional phone number, message, timestamp, and source page you submit through a public inquiry or early-access form.
• Seller, dealer, and business information — business names, contact details, and listing-management information provided by sellers, dealers, and partners.
• Partner and provider information — information submitted by inspectors, photographers, transporters, and other trusted providers or applicants.
• Listing information — details you submit about an asset, including descriptions, specifications, equipment, media, and pricing.
• Asset identifiers and ownership/authorization information — VINs, serial numbers, registration identifiers, and information supporting a seller's authority to list an asset.
• Vanturis Passport records — asset-associated history, documentation, service and inspection records, and lifecycle events (see Section 13).
• Inspection, service, and history information — records supplied by users, sellers, inspectors, or providers.
• Documents and uploads — files you or a provider upload in connection with a listing, Passport record, or inquiry.
• Communications — messages, inquiries, and correspondence you send to us or to other parties through the Platform.
• Transaction and payment-related information — records relating to Platform fees you pay (see Section 11). Card details are handled by our payment processor; Vanturis does not store full payment-card numbers.
• Technical and log information — IP address, user-agent, and standard server log data received with each request. IP addresses submitted through the public inquiry form are stored only in salted, hashed form; we do not retain the raw IP for those submissions.
• Cookies and local/session storage — see Section 10.
• Analytics data — aggregate usage measurement (see Section 10).
• Marketing preferences — your choices about receiving communications from us.

We do not intentionally log the contents of inquiry submissions (name, email, phone, or message text) in our application logs.

We obtain information from: (a) you directly; (b) sellers, dealers, and asset owners; (c) buyers and inquiry submitters; (d) inspectors, service providers, and trusted providers; (e) business partners; (f) public or third-party sources where lawfully available and applicable; and (g) automated technical collection when you access the Platform.

We use information to: (a) operate, maintain, and secure the Platform; (b) create and manage accounts; (c) respond to inquiries and early-access requests and coordinate Concierge follow-up; (d) publish, present, and manage listings and Passport records; (e) facilitate introductions between buyers and listing parties at your request; (f) process Platform fees and related transactions; (g) measure and improve performance and usage; (h) detect, prevent, and address fraud, abuse, and security incidents; (i) send service and, where permitted, marketing communications; and (j) comply with legal, tax, accounting, and regulatory obligations.

We do not sell your personal information for money. We may share information with: (a) service providers and processors acting on our behalf under confidentiality obligations; (b) a listing party when you specifically submit an inquiry requesting contact; (c) trusted providers you or a listing party engage (for example, inspection or transport coordination); (d) partners in connection with services you request; (e) law enforcement, regulators, or others where legally required or to protect rights, safety, or the integrity of the Platform; and (f) a successor entity in connection with a merger, financing, acquisition, or other business transfer, subject to this Policy.

We engage providers to host the Platform, deliver email (via SMTP), store uploaded files, process analytics, process payments, and provide operational support. These providers process information on our behalf under contractual confidentiality and data-protection commitments and are not authorized to use it for their own independent purposes except as permitted by law.

When you submit an inquiry, we may share the information you provide with the relevant listing party so they can respond, and we may facilitate coordination through Concierge. Communications you exchange with other parties may be processed and retained to operate the Platform, support the transaction, and address disputes or abuse.

Vanturis may participate in partner, referral, sponsorship, and advertising relationships. Where such relationships involve the processing of your information, we describe our practices in this Policy and honor applicable opt-out rights. We describe only actual practices and do not represent that any particular category of relationship is currently active unless it is.

We do not sell your personal information for money. Certain uses of cookies or analytics could, under some state privacy laws, be characterized as "sharing" or as processing for "targeted advertising." Where applicable under law, you may exercise the opt-out rights described in Section 12. We use careful, forward-compatible language here rather than an absolute promise, so that our disclosures remain accurate if lawful advertising or measurement practices evolve.

The Platform uses cookies to maintain authenticated sessions (marked HttpOnly and Secure) and uses browser local/session storage for functional features such as saved comparisons, listing-draft persistence, session context, and referral (UTM) attribution.

We use Google Analytics 4 (measurement identifier G-Y918ETWKLZ) to understand aggregate usage of public pages. Our GA4 configuration is privacy-hardened: IP anonymization is enabled, and Google Signals, advertising-personalization, remarketing, cross-domain tracking, and user-ID tracking are disabled. Analytics is disabled on internal administrative and internal sign-in routes. Our analytics wrapper accepts only whitelisted event names and sanitized page paths; inquiry-form values are never passed to it.

You can limit cookies and analytics through your browser settings, a Google Analytics opt-out extension, or a recognized opt-out preference signal such as Global Privacy Control where legally applicable.

Vanturis charges fees for certain Platform services — for example, listing packages, dealer plans, featured placement, and Trust products. These fees are processed by our third-party payment processor. Vanturis receives transaction records (such as amounts, status, and identifiers) but does not store full payment-card numbers. Vanturis does not hold or escrow asset-purchase funds; payments for the purchase of a vehicle, aircraft, or vessel, and any escrow, title, or closing charges, are handled directly between the parties and their independent providers.

Depending on where you live and where applicable under law, you may have rights to: know and access the personal information we hold; request correction; request deletion; request portability; opt out of sale, sharing, or targeted advertising; limit the use of sensitive personal information; and be free from unlawful discrimination for exercising these rights. Where applicable, you may use an authorized agent and, in some jurisdictions, appeal a decision. We honor recognized opt-out preference signals, including Global Privacy Control, where legally required.

We do not represent that Vanturis is definitively subject to any particular state privacy law; applicability depends on legal thresholds that require confirmation. Where a law applies to us, we will provide the corresponding rights. To make a request, contact info@vanturis.com. We will verify your request as required by law before acting on it.

Vanturis Passport is an asset-associated history and information system. It is designed to preserve the history of an asset across changes in ownership. As a result:

• Passport records are associated with an asset, not solely with a single account, and certain asset-history information may survive a sale or transfer of ownership.
• Some information is publicly visible, while other information is available only to an authenticated, verified current owner or authorized party.
• Personal information of prior owners receives additional protection and is not published merely because a service, inspection, or lifecycle record remains associated with an asset.
• Service, inspection, and lifecycle records may remain associated with an asset to preserve historical integrity.
• Correction and dispute mechanisms may be available for records associated with an asset.
• Because Passport supports fraud prevention, record integrity, and audit needs, deletion requests may be limited to the extent retention is lawful and necessary, and certain records may be detached or archived rather than erased.

We do not disclose implementation-sensitive security details of how Passport records are stored or protected.

Some information you provide (for example, published listing content) is intended to be publicly visible. Other information (for example, account details and certain Passport records) is available only to you or to authorized parties. Please consider what you choose to make public.

We retain information for as long as necessary to operate the Platform and to meet our legal, tax, accounting, dispute-resolution, fraud-prevention, and record-integrity obligations. Where we do not have a fixed retention period for a category, we retain it based on criteria such as the nature of the information, the purpose for which it was collected, and applicable legal requirements. Rate-limiting data for public inquiries expires automatically after approximately 25 hours. Aggregate analytics data is retained for the applicable GA4 retention period. Certain Passport and transaction records are subject to retention and legal-hold rules and may not be deletable while those rules apply.

We use administrative, technical, and physical safeguards designed to protect information, including encryption in transit, HttpOnly session cookies, hashed IP storage for public inquiries, and least-privilege, role-based access controls. No online service can guarantee absolute security, and you use the Platform at your own risk.

We maintain procedures intended to detect, respond to, and where required by law, notify affected individuals or regulators of security incidents affecting personal information.

The Platform is intended for adults and for persons legally capable of entering the relevant transactions. It is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact info@vanturis.com so we can address it.

The Platform is operated in the United States. If you access it from outside the United States, your information may be transferred to and processed in the United States, which may have data-protection laws different from those in your jurisdiction.

We may send you service communications necessary to operate your account and respond to your requests. Where we send marketing communications, you may opt out using the unsubscribe mechanism in the message or by contacting info@vanturis.com. Opting out of marketing does not stop essential service communications.

We may update this Policy from time to time. Material changes will be indicated by updating the "Last updated" date above. Your continued use of the Platform after an update constitutes acceptance of the revised Policy.

To exercise a privacy right or ask a question about this Policy, contact us at info@vanturis.com. We will respond as required by applicable law.